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Privacy Policy

Introduction

This document pertains to personal data, defined as information relating to any living individual (hereafter referred to as the “Data Subject”) that is not already in the public domain.

At 24/7 Enforcement Ltd. (“24/7 Enforcement”), we are committed to safeguarding the privacy and rights of Data Subjects, as mandated by the General Data Protection Regulation (GDPR). This legislation enhances the rights of individuals by ensuring the protection of personal data, regulating the lawful processing of such data, and facilitating the free movement of personal information within the European Union (EU). Note that GDPR does not apply to information that is already publicly available.

For inquiries, you can contact us at:
24/7 Enforcement Ltd.
Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE
Email: info@247-enforcement.co.uk
Phone: 0800 6129 247

Personal Data We Collect

We collect and process personal data responsibly and transparently to deliver services effectively. This data may include, but is not limited to:

  1. Information Provided by You: Details you share through forms, surveys, phone calls, and email correspondence.
  2. Website Activity: Data such as Internet Protocol (IP) addresses, browser types, and website usage behavior.
  3. Cookies: Information stored on your device to enhance user experience (explained further in the Cookies section).

How We Use Personal Data

We process personal data for the following purposes:

  • Providing quotations and responding to service inquiries.
  • Contacting you via phone or email regarding our services and marketing information relevant to your business.
  • Acting as a data processor on behalf of clients, ensuring GDPR compliance when operating under their instructions.

You consent to ongoing communication from us by initiating contact, which you may opt out of at any time.

Cookies Policy

What Are Cookies?

Cookies are small data files downloaded to your device when you visit a website. These files store information that can be retrieved by the website to enhance functionality and personalize user experiences.

Types of Cookies We Use

  1. In-House Cookies:

    • Managed by us to optimize the performance and functionality of our website.
    • Enable us to recognize returning visitors and tailor content based on preferences.

  2. Third-Party Analytics Cookies:

    • Used via tools like Google Analytics to gather anonymized data about website traffic and user behavior.
    • Helps identify trends and improve website performance.

Consent for Cookies

By continuing to browse our website, you consent to the use of cookies as described in this policy.

Managing Cookies

You can control cookie usage through your browser settings. Instructions for popular browsers:

Note: Disabling cookies may affect website functionality.

Data Security

We adhere to industry best practices to secure your data, including:

  • 256-bit SSL encryption for secure online transactions.
  • Compliance with Payment Card Industry Data Security Standards (PCI DSS).

While we strive to safeguard all personal information, we are not responsible for the security practices of external websites linked from our site.

Data Sharing and Disclosure

We may share personal data in the following circumstances:

  • Third-Party Processing: Data may be shared with third parties to fulfill specific tasks on our behalf, adhering to GDPR standards.
  • Legal Obligations: Personal data may be disclosed to meet regulatory requirements, enforce legal rights, or address fraudulent or harmful activities.

We do not sell or broker personal data.

Retention Policy

We retain personal data only for as long as necessary:

  • Data related to contracts is stored for six years post-contract to meet legal obligations.
  • Unnecessary personal data is securely deleted after the retention period.

Your Rights as a Data Subject

As a Data Subject, you have the following rights under GDPR:

  1. Right of Access: Request copies of your personal data.
  2. Right to Rectification: Correct inaccuracies in your data.
  3. Right to Erasure: Request deletion of your data, subject to legal constraints.
  4. Right to Restriction: Limit processing under certain conditions.
  5. Right to Portability: Transfer your data to another organization.
  6. Right to Object: Opt-out of specific types of data processing, such as direct marketing.
  7. Right to Avoid Automated Decision-Making: Challenge profiling or automated decision-making.

To exercise these rights, email info@247-enforcement.co.uk or contact us at the address provided. Identification will be required.

Legal Basis for Processing

We process personal data based on:

  • Contractual obligations to clients.
  • Legitimate interests for marketing and service delivery.
  • Explicit consent for specific purposes (e.g., promotional materials).

Complaints and Further Assistance

If you are dissatisfied with how your data is processed, you may contact:
24/7 Enforcement Ltd.
Director Contact: info@247-enforcement.co.uk
Phone: 0800 6129 247

If unresolved, you may escalate the complaint to the Information Commissioner’s Office (ICO):
www.ico.gov.uk

Updates to This Policy

This Privacy Policy may be updated periodically. We recommend reviewing this document each time you access our website to stay informed about how we manage personal data.