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Payment Terms

Overview

24/7 Enforcement Ltd. provides a secure and reliable online payment gateway for processing payments in a safe environment. By using our payment gateway, you confirm that you meet the legal requirements to enter into a binding contract under the laws of England and Wales.

You must be:

  • At least 18 years old.
  • Legally authorised to enter into such a contract.

If you do not meet these conditions, you are not permitted to use our payment services.

Company Information:

  • Registered Name: 24/7 Enforcement Ltd.
  • Registered Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE
  • Company Registration Number: 15759665
  • VAT Registration Number: TBC

By making a payment, you accept these Terms and Conditions, forming a legally binding agreement between you and 24/7 Enforcement Ltd.

Terms of Payment

  1. Acceptance of Payment

    • Payments made through the gateway are confirmed as accepted only upon receipt of a verification email from 24/7 Enforcement Ltd.
    • Financial offers presented during the payment process are non-binding and subject to acceptance by 24/7 Enforcement Ltd.

  2. Card Surcharges

    • A transaction fee of 3% applies to all personal and business debit/credit card payments.

  3. Part Payments

    • Payments that do not match the outstanding balance will be treated as partial payments unless prior written agreement has been made to accept a reduced amount.

  4. Refunds and Cancellations

    • Refunds will only be issued in cases of:
      • System errors.
      • Overpayments.
    • Refunds will be processed within 14 days of notification of the error or overpayment.

  5. Chargebacks

    • Any chargebacks will be vigorously challenged using these Terms and Conditions as part of our defense.
    • If a chargeback is successfully reclaimed without legitimate cause (e.g., fraud or system errors), your account will be reinstated, and a £50 administration fee will be charged.

Post-Payment Process

  1. Confirmation of Payment

    • Once payment is processed, the amount will be deducted from your account, and your billing statement will show: “24/7 Enforcement Limited.”

  2. Updating Account Information

Complaints Procedure

If you wish to raise a complaint, please write to:
24/7 Enforcement Ltd.
3rd Floor, 86-90 Paul Street, London, EC2A 4NE

Include your reference number and a detailed description of your issue.

  • Acknowledgment: Within 7 business days.
  • Response: A full reply will be provided within an additional 7 business days.

Note: Complaints cannot be handled over the phone.

Security of Your Information

  1. Data Protection

    • Your information is shared only with external service providers as necessary to complete transactions.
    • These service providers are required to safeguard your information and use it solely for the purposes specified by 24/7 Enforcement Ltd.

  2. Unauthorised Account Access

    • If you suspect that your account has been accessed without permission, contact us immediately at 0800 6129 247.
    • We also recommend notifying your financial institution or bank as soon as possible.

Your Data Rights

Under the UK Data Protection Act, you have the right to request details about the personal data we hold about you (a Subject Access Request).

  1. Making a Request

    • Write to us at:
      24/7 Enforcement Ltd.
      3rd Floor, 86-90 Paul Street, London, EC2A 4NE
    • Include:
      • A request fee (if applicable).
      • Identification documents to verify your identity.
      • Details of the information you require.

  2. Response Timeframe

    • We will respond to your request within 40 calendar days upon receiving:
      • The applicable fee.
      • The identification required to confirm your identity.

For more information about Subject Access Requests, visit the Information Commissioner’s Office (ICO) at www.ico.org.uk.